Jaswing Group Privacy Policy
Last updated: October 30, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service,You agree to the collection and use of information in accordance with this Privacy Policy.This Privacy Policy has been created with the help of the Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Jaswing Group Pvt. Ltd., 3, Jalan Paya Terubung, Paya Terubong, Air Itam, Penang, Malaysia.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Malaysia
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed
by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of
the Service or from the Service infrastructure itself (for example, the duration of a
page visit).
Website refers to Jaswing Group, accessible from https://jaswinggroup.com/
You means the individual accessing or using the Service, or the company, or
other legal entity on behalf of which such individual is accessing or using the
Service, as applicable.
Collecting and Using Your Personal Data Types of Data Collected Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the
following Third-party Social Media Services:
• Google
• Facebook
• Instagram
• Twitter
• LinkedIn
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third- Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy
Policy.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service
and store certain information. Tracking technologies used are beacons, tags, and scripts
to collect and track information and to improve and analyze Our Service. The
technologies We use may include:
• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and
server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available
through the Website and to enable You to use some of its features. They help to
authenticate users and prevent fraudulent use of user accounts. Without these
Cookies, the services that You have asked for cannot be provided, and We only
use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on
the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use
the Website, such as remembering your login details or language preference.
The purpose of these Cookies is to provide You with a more personal experience
and to avoid You having to re-enter your preferences every time You use the
Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our
Service.
To manage Your Account: to manage Your registration as a user of the
Service. The Personal Data You provide can give You access to different
functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and
undertaking of the purchase contract for the products, items or services You
have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other
equivalent forms of electronic communication, such as a mobile application’s
push notifications regarding updates or informative communications related to
the functionalities, products or contracted services, including the security
updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other
goods, services and events which we offer that are similar to those that you have
already purchased or enquired about unless You have opted not to receive such
information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct amerger, divestiture, restructuring, reorganization, dissolution, or other sale ortransfer of some or all of Our assets, whether as a going concern or as part ofbankruptcy, liquidation, or similar proceeding, in which Personal Data held by Usabout our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such asdata analysis, identifying usage trends, determining the effectiveness of ourpromotional campaigns and to evaluate and improve our Service, products,
services, marketing and your experience.
We may share Your personal information in the following situations:
• With Service Providers: We may share Your personal information with Service
Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in
connection with, or during negotiations of, any merger, sale of Company assets,
financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we
will require those affiliates to honor this Privacy Policy. Affiliates include Our parent
company and any other subsidiaries, joint venture partners or other companies that
We control or that are under common control with Us.
• With business partners: We may share Your information with Our business
partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the
public areas with other users, such information may be viewed by all users and may
be publicly distributed outside. If You interact with other users or register through a
Third-Party Social Media Service, Your contacts on the Third-Party Social Media
Service may see Your name, profile, pictures and description of Your activity.
Similarly, other users will be able to view descriptions of Your activity, communicate
with You and view Your profile.
• With Your consent: We may disclose Your personal information for any other
purpose with Your consent.
Jaswing Group uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, Jaswing Group may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. If you have questions about the legal basis, you can contact us at jaswinggroup.com/contact. Jaswing Group collects personal data necessary to power our services, which may include personal data collected to improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting.
To process transactions, Jaswing Group must collect data such as your name, purchase, and payment information. To respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Jaswing Group, you may not opt out of receiving these important notices. To protect individuals, employees, and Jaswing Group and for loss prevention and to prevent fraud, including to protect individuals, employees, and Jaswing Group for the benefit of all our users, and prescreening or scanning uploaded content for potentially illegal content, including child sexual exploitation material. If you choose to personalize your services or communications where such options are available, Jaswing Group will use information that we collect so that we can offer you those personalized services or communications.
You can learn more about how relevant services use information to personalize your experience by reviewing the privacy information presented when you first use a service that asks to use your personal data. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request. Jaswing Group does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review. Jaswing Group also does not use or disclose sensitive personal data for any purposes that would require a user to exercise a right to limit processing according to California law.
Jaswing Group retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service- specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service- specific privacy notices. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your personal data may be transferred to or accessed by entities around the world,including Jaswing Group-affiliated companies, to perform processing activities such as those described in this Privacy Policy in connection with your use of our products and services. Jaswing Group complies with laws on the transfer of personal data between countries to help ensure your data is protected, wherever it may be. The Jaswing Group entity that controls your personal data may differ depending on where you live.
If you do not reside in Malaysia, your personal data may be processed by Jaswing Group and other Jaswing Group-affiliated companies on behalf of the Jaswing Group entity controlling personal data for your jurisdiction.
Personal data collected by Jaswing Group or an Jaswing Group-affiliated company worldwide is generally stored by Jaswing Group in the Malaysia. Regardless of where your personal data is stored, Jaswing Group maintains the same high level of protection and safeguarding measures.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Victeron AI Chatbot
1. Introduction and Data Collection
• Added a statement that Victeron, the AI chatbot, interacts with users based
on queries they provide and does not independently collect personal
information even if directly shared by the user.
• Specified that information collected by Victeron is limited to the text of user
queries, used solely for generating responses.
2. Data Use
• Clarified that Victeron interprets queries to provide responses from a
predefined database of information.
• Reinforced that Victeron’s use of data is strictly for answering questions,
with no secondary use unless explicitly stated by Jaswing Group.
3. Data Access and Management
• Stated that access to Victeron’s data is restricted to authorized personnel
within the Jaswing Group Technology Department, specifically those in
high-authority positions.
• Noted that all data is stored securely on Jaswing Group’s servers, with
internal controls in place to protect data integrity.
4. Data Security and Storage
• Highlighted security measures taken for storing Victeron’s data, including
server-side protections and access controls managed by the Technology
Department.
• Assured users that their data is protected according to Jaswing Group’s
security standards.
5. Data Retention and Deletion
• Outlined that data collected by Victeron is retained according to Jaswing
Group’s data retention policies and is deleted as per legal and operational
requirements.
• Mentioned that data management for Victeron, including deletion requests,
is handled by the Technology Department, in line with Jaswing Group’s
privacy practices.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that
We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action
is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Cookies
Jaswing Group’s websites, online services, interactive applications, and advertisements may use “cookies” and other technologies such as web beacons. These technologies help us to better understand user behavior, including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. These cookies are used to enable network traffic to and from Jaswing Group’s systems, including by helping us detect any errors. These cookies are set as required to provide a specific feature or service that you have accessed or requested. For example, they allow us to display our websites in the proper format and language, to authenticate and verify your transactions. These cookies are used to understand how visitors interact with our websites and online services, including by helping us to assess the effectiveness of advertisements and web searches. Jaswing Group also uses these cookies to remember choices you make while browsing, so we can provide you with a customized experience.
If you prefer that Jaswing Group not use cookies, we provide you with the means to disable their use. Certain features of the Jaswing Group website may not be available if all cookies are disabled. In addition to cookies, Jaswing Group uses other technologies that help us achieve similar objectives. In some email messages Jaswing Group sends to you, we provide a “click-through URL” that links you to content on the Jaswing Group website. When you click one of these URLs, they pass through a separate server before arriving at the destination page on our website. We track this click-through to help us determine interest in particular topics and measure whether we are communicating with you effectively.
If you prefer not to be tracked in this way, you should not click graphic or text links in email messages. Jaswing Group generally treats data we collect using these cookies and similar technologies as non-personal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data in those regions. In addition, Jaswing Group sometimes combines non-personal data collected from these technologies with other personal data Jaswing Group holds. When we combine data in this way, we treat the combined data as personal data for purposes of this Privacy Policy.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes
by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
• By email: [email protected]